Personal Lines Customer Care Advisor: Charlotte – Greensboro – Raleigh

Latorre Insurance, a leading North Carolina full service insurance brokerage with a dynamic, team oriented and collaborative culture is recruiting for a Personal Lines Customer Care Advisor to join our successful growth focused team.

The ideal candidate will have a strong bilingual background (English and Spanish), both verbal and written. P&C insurance license is required or the ability to attain said license within 60 days of employment. The best candidates will have a solid working knowledge of personal insurance including auto, home, renters, motorcycle, personal umbrella and recreational vehicle insurance policies. This is a high-growth position with outstanding prospects for advancement.

Some of the key position duties are:

  • Handle and resolve general customer inquires
  • Process policy endorsements as needed
  • Process payments and handle billing inquiries
  • Handle underwriting memos
  • Cross sell as needed
  • Effectively assist with renewals and retention

Outstanding customer service skills are a must. A high school diploma is required. At least some college is preferred. Commercial insurance experience is preferred. Salary will be commensurate with experience.

Latorre Insurance is an Equal Opportunity Employer.

The company offers a full benefits package including medical, dental, vision, life, short-term disability, 401(K), voluntary term life, accident and cancer plans.

Salary DOE. Bonuses available at certain performance levels.

Latorre Insurance is always searching for top talent. Looking to join our team? Use the form below to apply.

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